Introduction

SimplifyDIY.com uses customer feedback to help you sort the good from the bad and the ugly when it comes to avoiding cowboys.
If you have personal experience of a service in our directory, please give us your feedback so other users can benefit.

Thanks for taking the time to give your feedback on the services you've received.

I would like to provide feedback on a service...where do I start?

You can find the service you want to review using the above search box.
1. Click “Rate this service”
2. Fill in the feedback form and click “Submit Comment” when you are finished to post your views live on the site.

What do I say?

Remember a good review can be either Positive or Negative, the trick is to ensure that your comments are relevant and helpful.
Try to consider the following questions:

• How did you approach the problem last time?
• What went well with the service received?
• What went wrong or could be done better?
• How much did the service cost (a ball park figure here is more than adequate)?
• Did you think this cost was relatively cheap or expensive?
• How were you treated by the individual(s) offering the accepted service? Were they Courteous and polite or did their behaviour leave something to be desired?

Finally how would you rate the service on a scale of 1-5? – 1 being Poor and 5 being excellent (use the Star System to help with this)

What should I not say?

To save your time please note we cannot accept reviews containing any of the following;

• Derogatory remarks directed at other users of this site
• Words, remarks or phrases which may be considered sexually explicit, gratuitous, or are intended to deliberately offend
• Remarks of a personal nature directed at individuals offering the service under review
• Comments of a criminal inclination
• Remarks which may be considered racist, blasphemous, incendiary or defamatory
• Advertisements and promotional material for other retailers, services or websites
• Personal information about yourselves or others, such as phone numbers, addresses or web addresses
• Reviews containing a single word, or greater than 1,000 words

Please feel free to use the feedback process as a Forum to offer help and assistance if you feel its appropriate – after all the intention is to create a community whereby we can all aid one another! Customer Feedback is fundamental to the aims of our site, and as such we value your comments highly. Thanks for your contribution.

• Submission of feedback on this site is subject to our Conditions of Use